Two-factor authentication

Overview

RightCapital is committed to your success as an advisor, and your security is a critical component of your success.

Two-step verification is an advanced security feature for your RightCapital account that is designed to prevent anyone from accessing or using your account, even if they know your password.

⚠️ Warning ⚠️

Two-step verification requires that you have access to your mobile device every time you attempt to log-in to RightCapital, as your mobile device is used as the second step of “two-step” verification.

Continue to grow your client’s trust by giving them peace of mind, knowing that their sensitive financial data is protected by advanced two-step verification security.

Setting up two-factor authentication

1
Sign in to your account.
2
Go to ⛭ > Security, and click Two-step Verification.

3
Follow the instructions on the page.

Important

When replacing your cell phone, be sure to disable two-step verification first. You can re-enable it with the authenticator app installed on your new phone. Otherwise you will lose access to your RightCapital account.

Signing in with two-step verification

1
Sign in to your account with your email and password as you normally do.
2
The second step of the “two-step” verification will ask for a six-digit code.

3
Open the authenticator app on your cell phone, identify the 6-digit code shown by your app, and type it into the RightCapital webpage. The code changes every 30 seconds. 
Don't worry if the code disappears before you finish typing it into our website. A verification code remains acceptable briefly after disappearing from the app, allowing enough time to finish typing.
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