Account Preferences

Account preferences can be found in the Advisor Portal > Gear Icon > Account > Preferences tab:
Do not automatically list my clients on Advisor Portal > Clients page:

This setting will hide your client list by default. Rather than displaying a full list of all of your clients within the Advisor Portal > Clients tab, checking this setting will instead create a searchable list that can pull up households without exposing additional client details from your book of business.

For a quick video tutorial that shows the impact of this setting, click here.

BCC me on all client communications:

This setting will automatically BCC (blind carbon copy) you on all client communications sent from RightCapital on your behalf. This includes client invitation emails, task reminders, and emails concerning RightPay subscriptions.

Default new tasks to 'not visible' to the client

Checking this setting will change the default visibility for new Tasks, causing them to be set to 'not visible' by default. This setting is unchecked by default.

Default new notes to 'not shared' with the client

Checking this setting will change the default visibility for new Notes, causing them to be set to 'not shared' by default. This setting is unchecked by default.

Contact Us

For additional assistance within RightCapital please contact our Support team.

Educational Webinars

RightCapital is committed to enabling your success. Each week, we cover essential planning modules and product updates.

RightCapital in Action

Check out our YouTube channel where we highlight Advisor Success Stories and share more Tips & Tricks!