Creating Risk Questionnaires - RightCapital Help Center

Your Guide to Custom Risk Assessments in RightCapital

Risk tolerance questionnaires are designed to simplify the important task of assessing a client's willingness and ability to endure market uncertainty. While many platforms offer only a single, default questionnaire, RightCapital puts you in the driver's seat, giving you the flexibility to create your own risk tolerance questionnaires and assign them to clients of your choosing.

This article will walk you through the process of creating a custom risk assessment questionnaire in RightCapital. This feature is available as a part of RightCapital's premium and platinum subscription tiers.

Are Risk Questionnaires Mandatory in RightCapital?

Not at all. Household risk scores can be manually set without utilizing a questionnaire, although in many cases the results of a personalized and finely-tuned questionnaire can be a revealing and helpful frame of reference. Feel free to create and assign questionnaires at your own discretion.

Add a New Questionnaire

To begin creating a custom questionnaire, navigate to the Risk > Questionnaires tab of your Advisor Portal. This is where you can view and customize your existing risk assessment questionnaires, as well as develop new questionnaires:

Every RightCapital account will already have a 'Default Risk Assessment' questionnaire that is available for use. In this article, we'll be developing our own custom questionnaire instead.

To add a new, custom questionnaire, click the 'Add Questionnaire' button on the right side of the page:

Copy an Existing Questionnaire

If you want to copy an existing questionnaire instead of starting from scratch, you can instead click the downward-facing arrow next to this button, and then select 'Copy Current':

Creating Your Questionnaire

Each questionnaire that is added will start as a draft titled "New questionnaire". This is a completely blank slate:

Name & Introduction

Rename your questionnaire by clicking the Pencil & Paper icon to the right of the questionnaire name. An optional introduction can be added within the text box below the title. Remember to click the Blue Checkmark icon to the far right of each text box to save your changes.

Note on Adding Introductions

If your client has been invited to their plan and you plan for them to complete this questionnaire remotely, it is recommended that you add an introduction to your questionnaire.

For more on what invited clients see after being assigned a questionnaire, please see our article Client Experience: Risk Questionnaires.

Questions & Responses

To begin adding questions, click the '+ Add Question' button on the right side of the page. This will open a drawer on the right side of your screen, where you can enter your question and add your responses:

Type your question into the text box at the top of the drawer, and then click the blue 'Add Response' button to add an answer. Type out the response description, give that response a corresponding risk value, and then click 'Save'. Once all of your responses have been entered, click 'OK' in the lower right of the drawer to move on to the next question.

Note on Response Risk Values

When assigning a response a corresponding risk value, remember that higher values equate to a higher risk tolerance, while lower values indicate a more conservative stance. For the most accurate results, questions and responses that signal a higher tolerance for risk should be weighted more heavily with higher risk values.

Repeat the process above until all of your questions and responses have been entered for that questionnaire. You can add up to 10 responses per question.

Review & Publish

Once you have finished entering all of your questions and responses, your questionnaire is almost done! While it is still in the "draft" phase, we recommended giving the questionnaire a thorough once-over to double check for accuracy and correct any mistakes.

When you're ready, hit the blue 'Publish' button in the lower right of your screen to move that questionnaire from 'Draft' to 'Published', and make it available for use within your client plans:

Next Steps - Assigning Your Questionnaire

After creating and publishing your custom questionnaire, you are free to assign that questionnaire to any of your clients going forward. For a walkthrough of Assigning Risk Questionnaires in RightCapital, click here.