Client Experience Articles
Elevate The Client Experience With These Resources
Excellence starts well before the client meeting. As with most things in life, the pre-work is often as important as the presentation. Spend a few minutes to get your clients set up consistently and in line with your unique advising philosophy.
Branded Client Interface
The most valuable asset in your firm is the relationship you develop with your clients. Deploying a consistent brand experience to your clients furthers your position as a recognized, trustworthy, and reliable advisor. This, in turn, greatly increases client retention and bolsters your bottom line.
Client Onboarding
Top advisors use the RightCapital client portal to engage and retain existing clients and as a strong differentiator with prospects. The client portal is a trust-building tool that keeps you focused on what you care about most: effective client relationships.
- A one-stop guide to a stellar client experience
- Data collection template
- Client portal best practices and talking points
- Client-facing resources for the client portal
Client Access
Continue to elevate your client experience by granting access for your clients to have a “financial home base” to see a holistic snapshot at any point, from any internet-connected device.
- Granting clients access to RightCapital tools
- Change client’s password or remove client access
- Inviting a client to create their account
- How to use Vault Storage
Presenting Financial Plans
Want to learn the best practices around introducing RightCapital to your clients? What about presentation tips? And what about how to efficiently roll out your portal to your clients?
- Introducing RightCapital to your clients
- How to create reports
- Client meetings best practices
- Presenting RightCapital to your clients
RightCapital is committed to enabling your success. Each week, we set aside time to cover important updates and host a Q&A with the product team, giving you a direct line of access to the experts behind the curtain. Visit the Upcoming and Most Recent Webinars area to register today!
Also, be sure to check out the Getting started guide and our YouTube channel for more!
For additional assistance please contact Support.